SmartSync Pro NewHeur_PE virus...

Discussion in 'NOD32 version 2 Forum' started by softtouch, Jan 31, 2006.

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  1. softtouch

    softtouch Registered Member

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    Since the last virus update, I receive always:

    probably unknown NewHeur_PE virus found in operating memory. No action can be taken while the file is in memory. Click "Leave" to continue and subsequently run the cleaning of all local disks. System memory infection originated from file C:\Program Files\SmartSync Pro\SmartSync.exe.

    Other virus scanner like Kaspersky or AVG does not report anything wrong. Is this a false alarm? Anybody has the same?
     
  2. sir_carew

    sir_carew Registered Member

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    Hi,
    Welcome to Wilders!
    Do you know what this program is for?
    Anyway I recommend you to disable AMON, take the infected file, compress this in RAR or ZIP format with infected as password and send it to samples at eset point com.


     
  3. softtouch

    softtouch Registered Member

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    Yes, I use this program to synchronize/create daily backups of my programming projects and source codes with my server. I had submitted it already weeks ago. Just wanted to make anyhow sure that it is not a virus. Other AV scanner also do not recognize it as a potential virus and I have to use this program once a day.
     
  4. sir_carew

    sir_carew Registered Member

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    Please send the file in question to the address I indicated.
    Please send a copy to support at eset point com
    Include FP or False Positive in the subject of your message.

     
  5. sir_carew

    sir_carew Registered Member

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    While the FP isn't fixed, you can exclude this app. from being scanned by AMON.
    Just go to AMON, Setup, Exclusions. Then, add app.'s folder to this list.

    PS: Anyway, if you send the file to the addresses I said you, the FP will be fixed quickly.
     
  6. softtouch

    softtouch Registered Member

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    I sent it again by email. Thanks for your advice.
     
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