Have a friend who is having said problems and having never experienced them myself, I thought I'd ask those who know best He's is pretty dissatisfied with the product for the given difficulties and ran a scan, which found nothing. Any known program conflicts? He claims to have uninstalled the product to remedy the issue, which makes it look like Nod32 is to blame, but I don't believe it. I first thought of bootvis, but I believe that only scans startup processes. Any ideas? Things to try?