Signature update in process ... nothing happens

Discussion in 'ESET NOD32 Antivirus' started by Thankful, Jan 12, 2012.

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  1. Thankful

    Thankful Savings Monitor

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    My icon was spinning with the tooltip stating "Signature update in process".
    However, nothing updated. The current signature (6790) was updated nine hours earlier. There is no entry in the event log and no message that a module updated. What is going on?
    Windows 7 64 bit, IE9
     
    Last edited: Jan 12, 2012
    Thankful, Jan 12, 2012
    #1
  2. siljaline

    siljaline Registered Member

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    siljaline, Jan 12, 2012
    #2
  3. Thankful

    Thankful Savings Monitor

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    Thank you for responding but that is not my situation.
     
    Thankful, Jan 12, 2012
    #3
  4. Marcos

    Marcos Eset Staff Account

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    If you open the gui by double-clicking the ESET icon and navigate to the Update section, is there a progress bar being shown ? If not, it's probably a sort of graphical issue with the icon not refreshing for some reason that I've never run into nor heard about. It would be interesting to know if it happens frequently or this was the first and the last time you've seen it.
     
    Marcos, Jan 13, 2012
    #4
  5. Thankful

    Thankful Savings Monitor

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    I just uninstalled/reinstalled the program. I'll keep an eye on the issue.
     
    Thankful, Jan 13, 2012
    #5
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