Settings > access control > enable enhanced customer support

Discussion in 'Prevx Releases' started by Jeroen1000, Mar 30, 2012.

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  1. Jeroen1000

    Jeroen1000 Registered Member

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    Hi,

    What does this option do actually? It's not described in the manual.
     
  2. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    It helps speed up the support process if you're running into problems by telling our support team about your OS as you write in to save us having to ask the redundant questions of "what service pack are you using, what browser, etc."
     
  3. Jeroen1000

    Jeroen1000 Registered Member

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    Thank you Joe. Will the nature of the information be added to the manual in the near future? I feel "at ease" knowing what is transmitted:).
     
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