servers failure

Discussion in 'NOD32 version 2 Forum' started by claire, Jul 22, 2003.

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  1. claire

    claire Guest

    Hi,

    I try to update via "update now"button.I always get the message
    "Server connection failure" :( with any of the servers in the
    list.
    Any solution?
    I thank you in advance for your help
     
  2. martindijk

    martindijk Registered Member

    Joined:
    Jun 13, 2003
    Posts:
    537
    Location:
    Gorredijk - the Netherlands
    Hi Claire,

    Maybe it is temporary local thing, i have tried them all and no problems here.

    rgds,
    Martin
     
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    Hi Claire,

    if you are using a firewall, please make sure that the Control Center has access to the Internet allowed.

    Also, if you connect to the Internet through a proxy server, make sure that it is set properly in the Update setup.

    Another thing you could try is to ping our update server sun.uid0.sk to see if there's any response or not.
     
  4. tosbsas

    tosbsas Registered Member

    Joined:
    Feb 9, 2002
    Posts:
    789
    Location:
    Lima, Peru
    I can ping you, got some updates but since updating to version 2000.5 things are really strange.

    I don't get messages in the logevent window when trying to update manually, although after diabling silent mode I get that everything is up to date.

    I am using a proxy, but did so before, and haven't changed a thing

    I am on win2k SP4
     
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