Server Problems

Discussion in 'ewido anti-spyware forum' started by Triple Helix, Jan 25, 2007.

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  1. Triple Helix

    Triple Helix Specialist

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    Is anyone else have trouble with downloading updates over the past few days?

    TIA,

    TH
     

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  2. Perman

    Perman Registered Member

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    Hi,folk: Past few days? No, not until this AM(Canada/USA-EST). Mine sits at 606,631 01/24/07. Server's problem seems a norm for AVG these days. Here goes a cyber life. :rolleyes:
     
  3. acooldozen

    acooldozen Registered Member

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    White Rock, BC, Canada
    Yup..........Cda/USA west coast. same problem here last couple of days. However if I leave it for a few minutes it will finally update.
     
  4. blueoysterdvp

    blueoysterdvp Registered Member

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    Upstate NY, U.S.A.
    Ditto on the problem.I only have 605,487 though.
     
  5. Perman

    Perman Registered Member

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    Hi FolkS; Patience and persistence are ALL you need to overcome AVG's nasty problems. I took the advice of acooldozen and kept trying manual update. Finally, after x times, it went thru. Bingo, update is 606,716. I did it during my tea time break, therefore I really can not complain it too loudly. Have a good try.
     
  6. gerardwil

    gerardwil Registered Member

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    no prob :doubt:
     

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  7. JerryM

    JerryM Registered Member

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    Hi Perman,

    While I do not disagree with you, I expect such problems to not exist consistently. This has not been the first time. I have a lifetime license, and will continue to use it real time, but if I did not, and wanted such a program I would go for a-squared. I use it as on-demand, and it does not have the problems of AVG.

    I ditched Avira due to such annoying problems that patience and persistence would have permitted me to continue to use Avira. However, I want my applications to work as advertised. An occasional problem can be expected with any application, but there is a limit as to what I will tolerate.
    Each of us has a different tolerance level.

    Best,
    Jerry
     
  8. Perman

    Perman Registered Member

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    Hi, folks:hi, jerryM. I do share your feeling. Each person's level of tolerance is varied. Although I have higher one towards AVG, mine can be worn thin sometimes. Let us hope this type of hiccups are just weather-related. Not epidemic. :D
     
  9. webbydog

    webbydog Registered Member

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    For sure in the UK getting the message 'Failed to connect to server update.ewido.net real pain!
     
  10. peter.ewido

    peter.ewido former ewido team

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    Location:
    Brno, Czech Republic
    If you get this message again, can you please check if you can reach http://update.ewido.net from within your browser? Thanks!
     
  11. Triple Helix

    Triple Helix Specialist

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    Ontario, Canada
    Yes I can see the Little e! ;) And it seems to be fine at the moment!

    Cheers,
     

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  12. greypaws

    greypaws Registered Member

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    Feb 21, 2007
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    I can get to the orange e, but what do I do next. Where do I find the updates.
     
  13. jondlogan

    jondlogan Registered Member

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    In Cases like this is there a way to download the latest files Manually?
     
  14. karl.ewido

    karl.ewido former ewido team

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  15. jondlogan

    jondlogan Registered Member

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    Thank you very much
     
  16. ASpace

    ASpace Guest

    I use Ewido micro scanner on most computers and on one - AVG AS free . I also can't update (using Windows Firewall). I notice update issues from some days.

    It either reports an error or most likely starts to update but very very slowly , really slowly and most of the time it doesn't finish ... Usually it updates fast and flawlessly . I can reach update.ewido.net

    I like Ewido very much and do want to use it .
     
  17. Biscuit

    Biscuit Registered Member

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    Location:
    Isle of Man
    I still have several customers using AVG AS. Most of them are having update problems, where the software will not update for several days, sometimes a week or more.

    Can Ewido buy the product back please? :doubt:
     
  18. ASpace

    ASpace Guest

    Yes , it seems I am not alone and its not my computer(s)

    :D :thumb:
     
  19. Londonbeat

    Londonbeat Registered Member

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    On and off for about a week now I have also been getting the "ERROR: server not ready to serve" message when I try to update. It's hit and miss though, some times it works, most times it doesn't.

    Londonbeat
     
  20. QBgreen

    QBgreen Registered Member

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    Location:
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    The first post in this thread is dated Jan. 25th, and now on March 6th I'm posting regarding the same problem. I receive no auto updates, and can only download updates after many tries manually. Will someone from AVG/ewido tell us if and or when this issue will be tended to?
     
  21. The Gorilla

    The Gorilla Registered Member

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    Apr 11, 2005
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    Location:
    England
    I have to agree with the above poster time is marching on and we are no closer to a permenat fix.

    What narks me the most is that I have just renewed my license for a further 2 years. I wish I had waited now until this issue is fixed.
     
  22. marc57

    marc57 Registered Member

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    Location:
    St Marys,WV. U.S.A.
    I'm also having the same problem.
     
  23. beetlejuice

    beetlejuice Registered Member

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    I just updated mine just fine.
     

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  24. gerardwil

    gerardwil Registered Member

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    Does it also updates the "detected malware so far" ? :eek:

    Most of the time no update probs here.

    Gerard
     
  25. beetlejuice

    beetlejuice Registered Member

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    8,523
    If it's finding malware, it never say it is. I've reset the counter before.
     
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