server as client?

Discussion in 'Other ESET Home Products' started by diffy, Oct 28, 2010.

Thread Status:
Not open for further replies.
  1. diffy

    diffy Registered Member

    Joined:
    Apr 9, 2008
    Posts:
    31
    Location:
    LI, NY, USA
    Shouldn't the server show as a client in ERAC?

    We've recently recovered from a server failure, so all ESET products were re-installed on the server. But I could swear that the Remote Administration Console (V. 4.0.138.0) on my PC used to include the server, it showed up like all the workstations. Not there now. :'(

    How do I get it to show up?

    The server's ESET Smart Security (V 4.2.64.12) has the same Remote Administration settings as the clients that do connect.
     
  2. diffy

    diffy Registered Member

    Joined:
    Apr 9, 2008
    Posts:
    31
    Location:
    LI, NY, USA
    The wrong license was being used. Once the correct license was chosen, and the ERA server was stopped/restarted, the server appeared in ERAC. :thumb:

    The clue was in the era.log:
    MAXIMUM NUMBER OF CLIENTS REACHED, '(servername)' NOT ADDED. Please upgrade your license
     
  3. DrewD

    DrewD Eset Staff Account

    Joined:
    Feb 19, 2010
    Posts:
    88
    Thanks for the update. Also if somehow you exceed the maximum number of clients, as per the ESET license, then no new clients will be added until you remove clients.
     
Thread Status:
Not open for further replies.