Serial Number

Discussion in 'Acronis True Image Product Line' started by elindydotcom, May 6, 2006.

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  1. elindydotcom

    elindydotcom Registered Member

    Joined:
    Apr 8, 2006
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    Ok - I bought TI in a store and when I tried to install it it asks for a serial number. However the only thing in the box was the CD - I can't find a serial number anywhere. Does anyone know where this is supposed to be?

    Thanks.

    -eLindy
     
  2. dog

    dog Guest

    Hi elindy

    Normally the serial is located on the CD sleeve ... I bought Acronis online so I can't answer for sure, as mine was emailed to me. If you can't find it ... I'd first attempt to correct the problem with the retailer, if you don't get results there, try here

    Regards;

    Steve
     
  3. elindydotcom

    elindydotcom Registered Member

    Joined:
    Apr 8, 2006
    Posts:
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    Thanks for the reply. The only thing on the CD sleeve is the security sticker device thing which is plain white. :(

    -eLindy
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello elindydotcom,

    Thank you for choosing Acronis Disk Backup Software.

    Please note that the serial number for the product is printed on the CD. Could you please use a digital camera to make shots of the CD disk and the box? Please also provide us with the purchase inforamtion:

    - Where exactly you purchase the product;
    - Please provide us with your invoice or receipt.

    Please create an account, then log in and submit a request for technical support. Attach all the collected files and information to your request along with the link to this thread.

    Thank you.
    --
    Aleksandr Isakov
     
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