Serial number??

I think I've just purchased the Trueimage 9.0 / Diskdirector 10.0 suite but I don't have any serial numbers (sounds fishy doesn't it).

I downloaded three products, the two mentioned above and Acronis Privacy Expert

I have an email from Acronis that starts



Dear xxxxx,


Thank you for purchasing Acronis product(s)!

This letter provides you with the instructions on how to register
your product and describes benefits you gain from registration.

Of course with no serial numbers, I cannot register the products. Since I can't register any products, I can't send a support request.

When I check with American Express I see no charge for $59.98 so I don't really know what's going on!

Any suggestions anyone?

Thanks,

Mac

 

Oh, I forgot -

When I return to the Acronis website there is a sidebar that says

If you mistakenly left our store while trying to purchase, you may resume your purchase and receive a 10% discount by clicking on the Check Out button below.

Acronis True Image 9.0
[1] - $29.99
Acronis Disk Director Suite 10.0
[NAME=] - $29.99
Acronis Privacy Expert Suite 9.0
[NAME=] - Free
Acronis Per-incident Support
[NAME=] - Free
Sub-Total: $59.98

Mac

 

Hello delpi,

Thank you for choosing Acronis Disk Backup Software.

Please create an account, then log in and submit a request for technical support. Please provide the information confirming your purchase of Acronis software (order number, e-mail you used to purchase the programs). We will do our best in order to resolve the problem under consideration as soon as possible.

Thank you.
--
Tatyana Tsyngaeva