If you have just upgraded to Windows Creator, we would recommend you to rewhitelist, by uninstall and reinstall SecureAPlus. During the upgrdrade process, there is some point of time where SecureAPlus can't keep track of the new files installed by Windows. This is because there was a time where Windows did not load any other software when it is installing the new files. For Jotti integrated with SecureAPlus, it has been ceased the operation starting from July 1st. We have changed Jotti to Second Opinion, by using VirusTotal.