no, but honestly in testing it isnt that bad. Maybe I am wrong, but the whitelisting is the guts of security in this product. I mean if I were just using a AV then yeah, Clam would not be my first choice.
I think you should default dey instead of allowing all temp. because a malware needs only that initial allowance to infect the pc. SO instead of a temp allowance, you could make a teap block or default deny or all block and get the user to decide to trust or allow or if its a install offer install option. trusting out at first for all is not a good idea.
Hi taleblou, I can understand your concern for the "Trust All mode". Regarding to the "default deny" option, do you mean something like "Lockdown Mode"? For "Trust All mode", I guess most of the people who requested for "Trust All mode" may have their own reasons behind that. Some of them may want to have a more convenient way when they want to install a new application into their machine, without getting any prompting from the system. May be some of you who requested for this mode, but have other reasons, can share with us your view, why do you think that you need this option? I'm agree with you that this mode has a security risk. The user that would like to use this mode should be more cautious, for example by disconnecting themselves from the internet while using this mode. Cheers, sinlam
Hi: I was thinking about it and when I looked at secureaplus as of now I feel is good enough and it only needs a good AV or an online multi-av checking ability for the unknown or those that are not on the whitelist. Also if a new installer is detected it should first be checked by a multi-av or a great anti-malware scan and then a a message with the result and what the user should do. Like allow or block. So what I ams aying is right now the secureaplus is great as it is and only a great antivirus scanning or multi-av scanning is needed. Forget about default deny. Keep it as it is now and just focus on the AV part.
Hi again: By the way I think there is still incompability with secureaplus and seom application. Here is why. I tried secureaplus whitlist (no av) again on my system win 7 32bit ultimate with AVG internet security 2014, toolwiz time freeze and AX64 time machine. I experienced reboot issue where the windows upon reboot went to repair mode after secureaplus install and I rebooted again and all went fine. So fearing this will repeat again I had reverted back using ax64 time machine to a good snapshot. Although this issue happened once in the 2 times that I rebooted pc (50% of the time), I am hesitant to use it again until all the kinks have been worked out. This time I did not have comodo time machine to blame it for the issue. From my experience secureaplus is good if your system only has am AV and firewall and nothing else maybe?
I found this program a bit "flaky" on win 7 64 bit. Much prefer exe,radar for a white listing A_E, very stable and light with it. Maybe it just needs a bit of time to iron out the creases.
Hi guys, so sorry if I have not been replying to your questions promptly as I was out of town with limited internet access. My sincere apologies, sinlam
Hi siketa, I truly understand your concern. ClamAV has its own strength and weaknesses. Its greatest strength is in document scanning. We are going to make use of its document scanning and nothing else. But we are not going to solely rely on ClamAV. Hence, it will not eat up too much of the CPU resource. In fact, in the new SecureAPlus roadmap, one of its advantage is zero CPU resource. If we are not going to solely rely on ClamAV, will that change your view? Cheers, sinlam
Hi Solarlynx, please see my post #309 in response to siketa's comment. Please feel free to share with me your view too Cheers, sinlam
Hi trjam, you are right to say that whitelisting is the sole gut of security for the current SecureAPlus version. But in its future roadmap, apart from whitelisting, there will be another gut of security to provide a more complete protection of your computer from malware. Cheers, sinlam
Hi taleblou, totally agreed that we definitely need to work on the AV part. Gosh, you are good taleblou in guessing the future SecureAPlus' roadmap. You almost hit the jackpot You are most welcome to join our next beta program Cheers, sinlam
Hi taleblou, thank you for your feedback This means a lot to us in smoothing out SecureAPlus' teething problems. I hope you don't misunderstand that we are blaming Comodo Time Machine for the problem you were facing previously. We are trying our very best to find out SecureAPlus' compatibility issues with other security software. If there are such compatibility issues, we hope to be able to address every single one of them. Our ultimate objective is to improve SecureAPlus' usability and performance. Valuable feedback like yours will greatly help us in ironing out such issues As for your current problem, we will do more testing and let you know the outcome. In fact, I have to really thank you for pointing out SecureAPlus' compatibility issues with toolwiz timefreeze, Comodo Time Machine and so on. I hope we will be able to regain back your confidence in SecureAPlus one day Cheers, sinlam
Yes, Behold Eck, you are right, we are still working very hard to iron out all the creases It will help us a lot to iron out the creases if you can describe the problem you have encountered while using SecureAPlus on Windows 7 64-bit? Hope to hear your feedback Cheers, sinlam
Right now, I'm using SAP along with avast! Free AV. They work great together and I know the system is protected almost perfectly. Sure, if you would switch from ClamAV to some better AV, more people would choose SAP as their only security product.
Hi siketa, we are glad to know that SecureAPlus works along fine with Avast! Free AV You can be rest assured that ClamAV will not be the sole AV in the future SecureAPlus roadmap. Hope you can join the beta program in a few months' time to find out more
Hi taleblou, I have sent you a private message requesting more information about this problem that you have encountered. We hope we can help you to fix your problem and most importantly to regain your confidence in SecureAPlus. On our side, we have tested SecureAPlus in Windows 7 Professional 64-bits with AVG Internet Security 2014, Toolwiz Time Freeze and AX64 time machine. They seem to be working fine together based on the following testing steps: 1. Install the security softwares in the following order: i) AVG Internet Security 2014 ii) Toolwiz Time Freeze iii) AX64 time machine 2. All the above three softwares work fine together before installing SecureAPlus with no AV. 3. Install SecureAPlus with no AV. 4. Try to reboot multiple times. 5. Conclusion: SecureAPlus seem to work fine with AVG Internet Security 2014, Toolwiz Time Freeze and AX64 time machine at the same time. Hope to hear from you Cheers, sinlam
Hi: Would you tell me where is the dump file you need in win 7 32bit so I get it the next time I faced the issue and send it to you guys. I did not find any error or issue in the event viewer related to this problem as if this issue did not happen?
Hi taleblou, thank you so much for responding. It will be great if you can send us the dump file when the problem arises again. You can get the dump file at C:\Windows\MEMORY.DMP. There is another way to get the whitelist.log. You can find it at C:\Users\<UserName>\AppData\Roaming\SecureAge Technology\SecureAge\log\whitelist.log Cheers, sinlam
Hi taleblou, A few more pointers to add to my earlier reply. Virtualizing programs may have an issue if they put SecureAPlus inside a sandbox. This issue may be resolved by installing SecureAPlus first before installing the virtualization software. This will prevent the virtualization software from putting SecureAPlus inside a sandbox. So sometimes, it is just a matter of the installation sequence. In order to get the MEMORY.DMP file, you need to make sure you have the correct setting. You can check by doing the following: 1. Open "Control Panel" and click on "System" 2. Go to "Advanced system settings" 3. Click on the "Advanced" tab. At the "Startup and Recovery" panel, click on the "Settings..." button 4. At the "Write debugging information" panel, make sure the "Kernel memory dump" option is selected. Hope this helps. If you need further clarification, please feel free to ask Cheers, sinlam
Hi: Well decided to test and use secureaplus white list with no AV again. This time on a system without any virtual or sandboxing programs. Only Baidu pc faster and Baidu antivirus with windows firewall. There was no reboot or crash issues but a new issue came out. It seems since I installed secureaplus, it has caused Baidu antivirus issues by can not manually launch the update or any scans are not working. So I can not scan or update baidu antivirus. I get no warning or any messages from secureaplus. I even added baidu to secureaplus trusted certificate. So there is some sort of incompatibility issue between baidu antivirus and secureaplus. By the way I do not see any C:\Users\<UserName>\AppData\Roaming\SecureAge Technology\SecureAge\log\whitelist.log in my system. It does not exist. There is no secureage technology folders anywhere there? On the other hand baidu pc faster is working fine. Only baidu antivirus has issues.
Well after unistalling secureaplus, baidu antivirus is working fine and is updating and able to scan with it.
Hi taleblou, thank you so much for helping us to test SecureAPlus' compatibility with other security software We will look into this and do more testing on the compatibility between SecureAPlus and Baidu Antivirus. Hi guys, we truly welcome feedback like this as it will help us fine-tune SecureAPlus further So feel free to report whatever bugs that you have encountered even starting from the point you are downloading SecureAPlus to the point when you start using it. taleblou, kudos to you Cheers, sinlam
