TI says I need to reinstall because there is a problem with the serial number. This happened just after I installed seagate disk wizard to do a low level format of a seagate drive. I ran the install program but it fails to modify, repair, or uninstall. By "Fail" I mean that after the TI Home install program loads, instead of a GUI popping up it says "something interrupted the installer" please start the installation over. I cannot install TI home I cannot repair it nor can I uninstall it. This all worked fine before disk wizard was intalled and my serial#'s and software were bought and downloaded directly from acronis online. Disk wizard seems to include the same or a "lite" verson of TI and googleing I see other people reporting problems, but not exactly like mine. I cannot run disk wizard any more because I no longer have the seagate drive and it wont run without one. by "low level format" I mean I ran seagate's disk zero program to force a pending failed sector to be relocated. AFAICT this tool is missing in acronis TI or DiskDirectory.