Script error: VSS: Can't read volume data

Discussion in 'Paragon Drive Backup Product Line' started by myminpins, Sep 16, 2013.

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  1. myminpins

    myminpins Registered Member

    Joined:
    Sep 16, 2013
    Posts:
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    Location:
    Canada
    I am using the free edition of Paragon Backup and Recovery 2013, version 10.1.19.16240 (22.11.12 ) Free

    I am using Windows 7, 64 bit

    I have had no issues with this software so far and have backed up two of my hard drives. I have tried to back up my third hard drive and get this error:

    Script error: VSS: Can't read volume data

    It is an external hard drive. It has been used to put backups ON but I cannot back this drive up.

    Does the free version not back up external hard drives?

    Any other suggestions?

    Thank you!!!!
     
  2. Mech_An

    Mech_An Registered Member

    Joined:
    Mar 29, 2010
    Posts:
    855
    Error 0x12016 "VSS: Can't read volume data" usually means that source partition has bad blocks or file system errors.

    Please run chkdsk utility for your external drive first.
    You can run check from Tools tab in Properties window of your external drive , please enable all custom checkboxed before running file system check.
    Or using command prompt:
    chkdsk /r X:
    where X should be replaced with the required drive letter.

    You might have to run CHKDSK several times to get all errors fixed.
    If it doesn't help, please try to backup from Recovery media.

    BTW: what is file system type (NTFS or FAT32) of your external drive?
     
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