Scheduler problem R click task details and computer startup.

Discussion in 'ESET NOD32 Antivirus' started by Alith, Jul 4, 2009.

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  1. Alith

    Alith Registered Member

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    I have just updated to v4.0.437 (Installed over build 4.0.314.0)
    When I right click a scheduled task to show task details nothing happens. How do I fix this? Or am I missing something?

    Startup of computer is very slow with following tasks checked. I have

    Log maintenance at 7 pm
    Regular automatic update checked (run every 60 minutes)
    Auto update after user log on (max once/hr)
    Auto startup file check user log on
    Auto startup file check after successful virus def. update

    Can I uncheck Auto startup file check at user log on and still have reasonable coverage? I assume that if auto update happens at startup, the startup file check will occur right after that task is done.
     
  2. Cudni

    Cudni Global Moderator

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    Yes you will have full coverage. You only need auto update really
     
  3. Alith

    Alith Registered Member

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    Thanks for your reply Cudni. I will see how the computer startup goes over the next few days, and uncheck if needed.

    Any ideas on the R click schedule details not working?
     
  4. WayneP

    WayneP Support Specialist

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    It sounds like the installation could be corrupt. You may want to try reinstalling the client and see if you are able to right-click after that.
     
  5. Alith

    Alith Registered Member

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    I could also D/L another copy of install file. Do you think I should do a clean install? If I did that can I use the import settings feature, or might that be part of the problem?
     
  6. WayneP

    WayneP Support Specialist

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    It should be a clean install, so you will want to uninstall the current version, and then just reinstall from what you downloaded before or from a new package. There is not a settings that causes the problem you have, so importing your settings should not be a problem.
     
  7. Alith

    Alith Registered Member

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    I D/L a fresh copy, just in case. I uninstalled the NOD32 AV I had installed previously (4.0.437.0), rebooted, ran a reg. cleaner, rebooted, reinstalled
    NOD32. Still nothing happens when I R-click a scheduled task to view the details. Is a window supposed to pop up? What kind of details?
     
  8. WayneP

    WayneP Support Specialist

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    This is what you should see when you right-click on a scheduled task:

    http://img133.imageshack.us/img133/347/rclick.jpg
     
  9. Alith

    Alith Registered Member

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    I have that. When you L click on show task details what is supposed to happen. What details other than what is already displayed could there be?
     
  10. WayneP

    WayneP Support Specialist

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    My mistake, I thought the Right-click menu was missing. If you have the user limited via group policy, then that option may not show up.
     
  11. Alith

    Alith Registered Member

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    I am running as administrator and installed software as Administrator. Does XP Hm edition have option for group policy?
     
  12. WayneP

    WayneP Support Specialist

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    Are you able to open the registry editor or task manager? It sounds like there may be some permission errors if this is the case.
     
  13. Alith

    Alith Registered Member

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    I have no problem doing either. I am able to do all functions under the admin account (at least I haven't come across any I can't do.)
     
  14. WayneP

    WayneP Support Specialist

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  15. Alith

    Alith Registered Member

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    Three questions.

    1. I do not have an Eset folder in
    C:\Documents and Settings\%USER%\Application Data\ESET (I assume
    %USER% means the user in my user account in %appdata%
    I have one in
    C:\Documents and Settings\All Users\Application Data\ESET only

    Is this a problem?

    2. Is there a difference between using uninstaller in program\eset or Control panel Add/Remove?

    3. Are Network settings restored with a reboot with the same settings?
     
  16. WayneP

    WayneP Support Specialist

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    The removal tool will remove all traces of the ESET software where the uninstall option from windows may leave some things behind. Don't worry about the folders.

    If you reboot, you should regain network connectivity. If not, please use the command NETSH WINSOCK RESET from the command line.
     
  17. Alith

    Alith Registered Member

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    I read the recommendation to uninstall NOD32 thru program folder uninstall rather then Control Panel add/remove, and then run installer.

    I'll give it a shot tomorrow.
     
  18. Alith

    Alith Registered Member

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    Wayne I did the uninstall, and ran uninstaller utility in safe mode as directed.
    Reinstalled NOD32 AV and still nothing happens when I right click a task in the scheduler and pick show task details.

    Uninstall log:
    >>>>>>>>>>>>>>>>>>>>>>> BEGIN >>>>>>>>>>>>>>>>>>>>>>>
    [07/19/09 17:23:06] C:\Documents and Settings\Alicia & Dianna\Desktop\ESETUninstaller.exe 4.0.8.0
    [07/19/09 17:23:08] Online (PC booted from fixed disk) mode detected.

    [07/19/09 17:23:08] WARNING! This tool uninstalls ESS/EAV in non-standard way. Your PC can be harmed seriously.
    Please keep in mind that as soon as this application is finished your network connection will be down and you will have therefore to restart your PC.
    Are you really sure to continue? (y/n): y


    [07/19/09 17:23:12] Scanning available operating systems ...

    [07/19/09 17:23:12] Available operating systems, which ESS/EAV can be removed from:

    [07/19/09 17:23:12] [1]
    [07/19/09 17:23:12] Product Name: Microsoft Windows XP
    [07/19/09 17:23:12] Current Version: 5.1.3.2600.WinNT
    [07/19/09 17:23:12] Volume: C:\
    [07/19/09 17:23:12] System Root: C:\WINDOWS
    [07/19/09 17:23:12] Program Files: C:\Program Files
    [07/19/09 17:23:12] All Users Profile: C:\Documents and Settings\All Users
    [07/19/09 17:23:12] Drives mapping:
    [07/19/09 17:23:12] Current Letter: C Native Letter: C

    [07/19/09 17:23:12] Are you sure to uninstall ESS/EAV from this OS? (y/n): y


    [07/19/09 17:23:13] Uninstallation in progress, please wait ...

    [07/19/09 17:23:13] Current control set ... ControlSet001

    [07/19/09 17:23:13] Network: Config deleted

    [07/19/09 17:23:13] Eset services and devices ...
    [07/19/09 17:23:13] Services: deleted device: LEGACY_EAMON
    [07/19/09 17:23:13] Services: deleted device: LEGACY_EHDRV
    [07/19/09 17:23:14] Services: deleted device: LEGACY_EPFWTDIR
    [07/19/09 17:23:14] Services: deleted device: LEGACY_EASDRV

    [07/19/09 17:23:15] ESS/EAV unregistered of WSC


    [07/19/09 17:23:15] Mozilla\Thunderbird\Extensions ...
    [07/19/09 17:23:15] deleted: eplgTb@eset.com

    [07/19/09 17:23:15] Uninstallation finished.

    [07/19/09 17:23:15] Log file location: "C:\Documents and Settings\Alicia & Dianna\Desktop\~ESETUninstaller.log"

    [07/19/09 17:23:16] Please restart your PC now.

    >>>>>>>>>>>>>>>>>>>>>>>> END >>>>>>>>>>>>>>>>>>>>>>>>

    I suppose it's not a big deal, but it is odd that this function doesn't work for me.
     
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