scandisk problem

hello
i have a question i was wondering if anyone could help me with.everytime i try to run scandisk the computer freezes up and i have to pull the plug on it.this just started.now when i pull the plug to shutdowm and when i reboot scandisk doesnt run like before.any suggestions would be greatly appreciated
thanks---rita
i have windows me os

 

Hello Ritaann

Here's some things you could try.

Make sure all running programs are shut down before running scandisk. Hit Ctrl/Alt/Delete to check. Make sure only Explorer and Systray are left open.

Sometimes scandisk goes very slow, and may appear to stop, depending how fragmented your drive is before defrag. Having a lot of data on your drive can also slow it's completion time.

Here's something you could check if scandisk does not run after a bad shutdown.

Click start > run > type in 'msconfig'(without the quotes). In 'system configuration utility' select the 'general' tab. Next click the 'advanced' button. Make sure 'disable scandisk after bad shutdown' is not checked.

Also try to remember if you made any changes (like installing new software) just before the problems started.

Hth.

 

dear ritaann, i use the same OS. its notorious in some ways. try running scandisk from your bootable OS installation CD to fix problems if you have any. its wise not to use too many memory resident programs. if you want help you can show us your autostart log and people here will tell you what to do.

 

hi
how do i get an autostart log.sorry i am so ignorant about computers.i am just beginning to learn about them and have so far to go lol.how do i get the log and post it. ill do anything i can to resolve this problem
thanks so much
Rita

 

Hi Ron
thank you for the scandisk link.i appreciate it

Rita

 

hi Ron
the scandisk link did help.i did research and discovered i had tried using a program called power defrag and it wouldnt work or i didnt know how to use it.it was running all the time i found out on startup so i deleted it and my scandisk worked again(taking hours but working)this program called power defrag would supposedly take the place of scandisk and would work better but it didnt or as i said before i was doing it wrong.anyway from the links and doing searches from the link you give me i corrected the prob--thanks so much
Rita

 

When I was running 98se and wanted to run scandisk I would have to disable my Antivirus or scandisk would freeze. It was really bad when I had norton AV installed. It would freeze because of a lack of ram. The av and scandisk just used to much together.

 

dear ritaann, sorry for replying late. but looks like you solved your problem. i guess you're not so ignorant after all. way to go.

 

hi AMRX
thanks--maybe theres hope for me afterall lol.i love this site--everyone is so helpful--im sure glad to have found it
many thanks
Rita