SATA Hardrives

Discussion in 'Acronis True Image Product Line' started by canadarick, Jan 17, 2008.

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  1. canadarick

    canadarick Registered Member

    Joined:
    Jan 17, 2008
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    At the final step when i reboot to restore a backup file, the system hangs up
    listing things like ISA PCIC probe error ATA things like that

    any one help me on this?
    I validated the backup
    I used the boot CD it hang up earlier in the black text screen
    I don't have a log in error as i don't use passwords on either machine
    Boot CD works fine on ATA machine but not my new machien
    contact mailric@gmail.com
    thanks
     
  2. MudCrab

    MudCrab Imaging Specialist

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    Nov 3, 2006
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    Location:
    California
    Have you tried the quiet acpi=off noapic option detailed in Section II of the PLEASE READ BEFORE YOU POST thread?

    Have you tried the Safe Mode version of TI?

    What version and build of TI are you using?

    Do you know the SATA chipset being used on the new computer?
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello canadarick,

    Thank you for choosing Acronis Disk Backup Software.

    Please make sure you use the latest build of the respective version of Acronis True Image. To get access to updates you should first register your software. Don't forget to recreate Acronis Bootable Rescue Media after updating.

    If updating doesn't solve the problem, please try booting with "acpi=off noapic" parameter as it is described in Acronis Help Post, as suggested by MudCrab.

    Note that if you use an older version of Acronis True Image (version 8.0 or lower) you should press F11 button when the "Starting Acronis Loader..." message appears and not when the selection screen appears (Acronis True Image 8.0 Bootable Rescue CD for example does not have any selection screen).

    If the issue persists, please clarify, what version of Acronis True Image are you using? You can find the full version name and build number by going to Help -> About... menu in the main program window.

    Thank you.
    --
    Marat Setdikov
     
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