Sandboxie 5.33.3 + Outlook 2010

Discussion in 'sandboxing & virtualization' started by thomas90, Jun 2, 2020.

  1. thomas90

    thomas90 Registered Member

    Joined:
    Jun 2, 2020
    Posts:
    13
    Location:
    Austria
    Hi!

    Since updating Sandboxie to 5.33.3, all hotmail/live/outlook.com accounts configured in Outlook 2010 are not working any longer (on the bottom right status corner is just written "Disconnected"). In Sandboxie 5.31.6 everything is working fine. In contrast to that, in Sandboxie 5.31.6 there was the live.com login issue when using the web version (at least in Firefox), which is now fixed in 5.33.3 - so I assume this fix has something to do with the Outlook 2010 problem?
    Has anyone similar issues or are there any known workarounds?

    Thank you very much!
     
  2. bo elam

    bo elam Registered Member

    Joined:
    Jun 15, 2010
    Posts:
    5,969
    Location:
    Nicaragua
    Hi thomas90. Perhaps updating Sandboxie to 5.33.6 fixes your issue. Also, if you dont set contents of the sandbox to be deleted automatically, you should delete it manually now, and try Outlook. You can also test using a new sandbox with default settings, don't copy old settings.I dont use Outlook so I cant confirm the problem but you can try some of what I mentioned, many times this simple solutions fix what appears on the surface to be big problems.

    Installers 5.33.6.

    https://community.sophos.com/produc...ndboxie-5-33-6-release-and-open-source-update

    Bo
     
  3. thomas90

    thomas90 Registered Member

    Joined:
    Jun 2, 2020
    Posts:
    13
    Location:
    Austria
    Hi Bo!
    Thanks for your really fast answer, I really appreciate your help. Unfortunatley, the 5.33.6 doesn't fix the Outlook 2010 problem. I've also created a completely new Sandbox (and just added the template for "Office Outlook" in the Sandboxie settings), but the problem persists.
    I've also tested the 5.33.1, 5.33.2 Sandboxie versions, but it seems that 5.31.6 is the last version where Outlook 2010 is running properly. So some changes between 5.31.6 and 5.33.1 must have broken something.
    Any further help is highly appreciated :) Thanks again Bo!

    By the way, I found the following thread in the Sophos forum, where another user is having similiar issues in 5.33.3 with Outlook 2019 but with Gmail accounts:
    https://community.sophos.com/produc...checks-fail-with-sandboxie-5-33-and-5-31-5-32

    Thomas
     
    Last edited: Jun 3, 2020
  4. bo elam

    bo elam Registered Member

    Joined:
    Jun 15, 2010
    Posts:
    5,969
    Location:
    Nicaragua
    Is possible compatibility is broken again. When we get the new Sandboxie forum, you can create a thread about this issue, and perhaps Tom can take a look at this then.

    Bo
     
  5. Ime

    Ime Registered Member

    Joined:
    Jul 16, 2020
    Posts:
    1
    Location:
    Slovenia
    I still have Sandboxie version 5.33.6 (64bit), Windows 10 (v 2004) and I couldn't use Office 2016 (not sandboxed). If I tried to run Word or Excel I received error SBIE2303 (Could not hook OpenProcessToken or something similar, can't remember) and program didn't start, just small nice Office popup windows explaining it crashed and error code.

    Solution:
    Configuration->Software Compatibility->remove "+" from Office part. Word/Excel is working again :)

    https://i.postimg.cc/85fc7gzw/Untitled.png
    P.S. When writing this I wanted to put exact errors, but I couldn't. If I put + signs back, Office is still working. Maybe restart would be needed. But anyway just writing this solution here, if someone will have problem running Office!
     
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