Samples and ..again samples!!!

Discussion in 'NOD32 version 2 Forum' started by pykko, Jul 7, 2005.

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  1. pykko

    pykko Registered Member

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    Hello, everbody!
    I know that there are many threads concerning this subject about submitting samples , etc. but I want to put a question which hasn't been answered(I've checked and read the other topics)

    I've sent u more than 10 virus samples (detected by at least 5-6 other AV) till now and u've added only one. And not immediately ....I've sent u that sample 4 times during 2 months and then u've finally added it. I know that u add samples of "in the wild" viruses and worms especially but my question is why didn't u add the sample first time and I was forced to send it 4 times? o_O

    If u concidered it not to be dangerous first time, why did u add it finally? If it was not in the wild u'vw expected to infect many computers and to become in the wild and then to add it o_O

    If somebody pays for a license expects u to protect him well. Supposing somebody got infected by that virus during this period before u add the defs..don't u fell responsable for that ? (u've got the sample and waited 2 months to add it)....

    Hope an ESET Mod. will answer my question and sorry if I said something wrong

    Thx in advance! :)
     
  2. Firecat

    Firecat Registered Member

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    The samples are added on a per-need basis. That is, if the malware is not spreading rapidly, the priority is lower for that particular sample. That may explain the time delay. But I never found the time for adding samples to be more than one week at the maximum. Perhaps some of your files were non-functional and so they werent added :doubt:
     
  3. pykko

    pykko Registered Member

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    Well, I've sent the same file every time.....and still I hope an ESET Mod will answer me !!
     
  4. mrtwolman

    mrtwolman Eset Staff Account

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    and sometimes other AV detect trash, rubbish and broken files as malicious....
     
  5. Bubba

    Bubba Updates Team

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    This same question was answered for you in this post a month ago....and the procedure\explanation has not changed.
    You were indirectly given an answer by an ESET Mod a month ago via this post.

    Beings this is redundant and nothing has changed....I'll close this thread now.
     
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