Hello, everbody! I know that there are many threads concerning this subject about submitting samples , etc. but I want to put a question which hasn't been answered(I've checked and read the other topics) I've sent u more than 10 virus samples (detected by at least 5-6 other AV) till now and u've added only one. And not immediately ....I've sent u that sample 4 times during 2 months and then u've finally added it. I know that u add samples of "in the wild" viruses and worms especially but my question is why didn't u add the sample first time and I was forced to send it 4 times? If u concidered it not to be dangerous first time, why did u add it finally? If it was not in the wild u'vw expected to infect many computers and to become in the wild and then to add it If somebody pays for a license expects u to protect him well. Supposing somebody got infected by that virus during this period before u add the defs..don't u fell responsable for that ? (u've got the sample and waited 2 months to add it).... Hope an ESET Mod. will answer my question and sorry if I said something wrong Thx in advance!