SafeOnline & Automatic System Standby Problem - Anyone Else Have the Same Problem???

Discussion in 'Prevx Releases' started by Muddy3, Jul 5, 2010.

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  1. Muddy3

    Muddy3 Registered Member

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    SafeOnline & System Standby Problem - Anyone Else Have the Same Problemo_O

    Anyone got any feedback on this one o_O

    Since installing Prevx Safe Online, I have had a somewhat frustrating issue with Power Management on my computer.

    Some technical details:
    My computer: Dell Latitude D800 (very old, don't I know!!!)
    My operating system: Win XP Pro SP3 v.5.1 Build 2600 (old too...)
    My browser: IE8 v.8.0.6001.18702
    Prevx Version: 3.0.5.171

    Background to the problem—My Screen Saver configuration:
    For Display Properties\Screen Saver configuration, I chose to use “My Pictures Slideshow” with transition effects between pictures. This initially created the problem that automatic “System standby” didn’t work properly with my power management, but I solved this by setting the same time lapse for “Turn off monitor” (15 mins) as for “System standby” (15 mins) in the Power Options Properties\Power Schemes window.
    As follows:
    Turn off monitor: After 15 mins
    Turn off hard disks: Never
    System standby: After 15 mins

    This worked OK because System standby reinitialised at the same time as Monitor turned off, so allowing System Standby to function correctly after 15 mins+15 mins=30 mins.
    True, I did find that there were a couple of webpages that disturbed my automatic “System standby” function, but as long as I closed these pages everything worked OK.
    Webpages concerned: http://news.google.co.uk/news (Actually, I can’t remember if this webpage affected system standby or not) & http://www.meteoservices.be/fr/be/home/meteo/belgique/meteo_en_belgique.html?cityID=32X2017 (This webpage DEFINITELY did affect system standby). Incidentally, perhaps these webpages would affect automatic “System standby” regardless of my special Screen Saver properties??

    Problem:
    Since installing Prevx Safe Online I have found that, when my Web Browser is open, automatic System standby doesn’t work at all most of the time. Before, it generally worked OK.

    Two questions:
    1. Has anyone else encountered this problem?
    2. Joe, can you give me any advice as to how to resolve this problem (if, indeed, it is resolvable??)?

    I would be interested in any feedback on this problem, even if nothing can be done about it… :(:( :'(:'(

    Thanx!!
     
    Last edited: Jul 5, 2010
  2. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Hello,
    I'm not quite sure what could be causing this and I've never heard of another issue like this frankly. However, if it is something of a graphical issue causing the more fundamental standby problem, it may be worthwhile changing the SafeOnline protection from Maximum to High.

    Let me know if you find anything else!
     
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