I am a PC user and have been since 1978, NOT a programmer or troubleshooter. Yesterday, while attempting to load a webcam page that I have viewed a couple hundred times in the past, I received a RUNTIME ERROR in Internet Explorer indicating that "an unusual shutdown request was received" and the program must be shut down. In order to procede with anything, that ERROR BOX must be checked OK and I.E. shuts down. I have to reboot it. This problem ONLY occurs when I am going to webpages which have USER CONTROLS to pan, tilt and zoom the webcam for that page. Other live streaming webcams without controls are not affected by this error message. Any thoughts? Also IS THERE some way to REFRESH Internet Explorer 6.0 without doing a full remove and reinstall? This might give me back whatever protocol is corrupted or missing for some reason. The only CD ROM that I have is the Internet Explorer 5.5 from EZN which became version 6.0 by going to the Windows Update Page, so reinstalling 6.0 is not possible locally here from a CD ROM. Thanks ahead of time.