Runlist damaged

Discussion in 'Acronis True Image Product Line' started by krakl, Nov 3, 2005.

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  1. krakl

    krakl Registered Member

    Joined:
    Nov 3, 2005
    Posts:
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    Hello,
    after making an Image of the OS-Partition, I did some windows2000-updating(12 Patches 6 or 7 reboots) - everything went right. After doing the last update (witch not wanted to reboot the system) I copied 5 pictures from my usb-Stick and shut the system down.
    Two hours later I started the PC again - BIOS was loaded,windows started, the Monitor turned blue, but right before the logon-screen the computer reboots - again and again.
    I took out the acronis start-disks and loaded the TrueImage-Programm.
    Everything went fine till I had to choose the Partition for installing the Image(C:\ where I got my OS). The prog. checks the partition and says, that the 'runlist is damaged/corrupted' (Die angegebene Partition enthält folgenden Fehler: Runlist beschädigt). The program proposes to start Windows and use a Diskchekprogramm or something like this - but I cannot start Windows2000.
    What can I do?
    Make a new blank Win2000-Installation and then reinstalling the Partition-Image?
    I tested the program 2 month ago with a blank Win2000-Installation - everything went fine - but now when it's a real problem/ not a test it fails.:(

    sincerely,
    Markus Krakowski

    edit: The version number is acronis TrueImage 7.0 (German) and the OS is Win2000 SP4.
     
    Last edited: Nov 4, 2005
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello krakl,

    Thank you for choosing Acronis Disk Backup Software.

    Please accept our apologies for your inconvenience and the delayed response.

    Could you please do the following?

    - Download the Acronis Report utility from http://www.acronis.com/files/support/AcronisReport.exe;
    - Run Acronis Report utility and select the "Create bootable floppy" option;
    - Insert a blank floppy disk in the floppy drive and proceed with creating the bootable diskette;
    - Boot the computer under consideration from this diskette and wait for report creation process to complete;
    - Send the 'report.txt' file from the floppy disk to Acronis Support along with the link to this thread. We will certainly help you with the solution.

    Thank you.
    --
    Irina Shirokova
     
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