run optimizer

Discussion in 'Prevx Releases' started by webbit, Oct 7, 2013.

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  1. webbit

    webbit Registered Member

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  2. webbit

    webbit Registered Member

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    press shift and reload webpage then everything is ok, but still have problems on some pages and internet explorer has this pop up, webroot critical error occurred, failed to find required file WRDate\pkg\lpplugin.dll, i would normally put in support ticket but posting to see if anyone else has the same
     
    Last edited: Oct 7, 2013
  3. Techfox1976

    Techfox1976 Registered Member

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    If you did a cleanup while FireFox was running, you need to clear your FireFox cache. That is why it says to shut down FireFox.

    The lpplugin.dll missing means that something or somebody manually borked the Password plugin -or- you had LastPass installed from somebody other than LastPass when you installed Webroot. In that case, unfortunately, a reboot, uninstall Webroot, reboot, reinstall Webroot and don't blast the DLL is the proper "Definitely works" step, and there may be some less-invasive fixes available as well.
     
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