Rolling Back Action ... setup ending prematurely - I hate it I hate it I hate it !!!!

Discussion in 'ESET Smart Security v3 Beta Forum' started by RollingBack Action, Sep 25, 2007.

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  1. RollingBack Action

    RollingBack Action Registered Member

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    Sorry for that annoying angry and frustrating topic, but I really really hate it.... since the very first Beta of ESS I get this ~Snip~ damned message and the same with the second Beta and today I read about the RC and I thought ok, if it is a RC then it should work now, but once again, close to the end of installation it brings again that ~Snip~ message and I am going absolutely crazy and can't understand that stupid message .... I am working with 32bit XP and a very fast and clean computer and yes, i did uninstall other virus scan and firewall before and I don't have any other software in the background and still I get always and always that damned message !!!!!! It installs nearly until the end, installing drivers and everything and when the install bar is nearly at 99% that ~Snip~ rolling back message comes with ending setup prematurely.

    I guess nobody can help me with this, especially since my local eset agency can't help me and they don't know if there are any log files where I can read any report, they just tell me ~Snip~ silly stupid things like to reinstall my system ~Snip~

    Sorry for everything but i am getting really insane when I wait and wait for the next version and after waiting a million time once again that hated message appears again.

    Ok, thanks for listening, I am sure nobody can help me and I think this is my first and last entry in the forum because I am 100% sure that nobody can help me and also that this problem will definitely not be fixed in the final version.

    yours,
    RollingBackAction (-Hater)
     
    Last edited by a moderator: Sep 25, 2007
  2. AshG

    AshG Registered Member

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    Try "Run as Administrator". If you are using Vista, then unblock the file in the Properties dialogue as well.
     
  3. RollingBack Action

    RollingBack Action Registered Member

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    Re: Rolling Back Action ... setup ending prematurely - I hate it I hate it I hate it

    I run as Administrator and I use XP 32 bit.
     
  4. gH0StrId3R

    gH0StrId3R Registered Member

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    Re: Rolling Back Action ... setup ending prematurely - I hate it I hate it I hate it

    have u made sure that the Eset folder in Program Files doesnt exists...this happened to me the first time i installed...so i installed again n everything went well...also check the reg keys
     
  5. gH0StrId3R

    gH0StrId3R Registered Member

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  6. RollingBack Action

    RollingBack Action Registered Member

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    Re: Rolling Back Action ... setup ending prematurely - I hate it I hate it I hate it

    no ESET folder was existing before. Tried now to disable LAN and internet, same problem: rolling back action with the final message "setup ending prematurely"
     
  7. ASpace

    ASpace Guest

    Should you contact ESET beta team , they will provide you with suggestions about your problem as well as you can provide them with log files from your system so that they can examine firther . The address is betasupport[at]eset.sk


    Can you install Eset Antivirus v3 RC1 , by the way?
     
    Last edited by a moderator: Sep 26, 2007
  8. Marcos

    Marcos Eset Staff Account

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    Please run
    ess_nt32_ENU.msi /lvx* install.log
    and send install.log with this thread's url in the subject to support[at]eset.com
     
  9. RollingBack Action

    RollingBack Action Registered Member

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    Re: Rolling Back Action ... setup ending prematurely - I hate it I hate it I hate it

    I didn't try yet. 2.7 works fine. But I will try that Antivirus 3 RC1 too.

    ahhhh...cool...great... so there is still a way to log the installation? My local eset distributor/partner didnt know about that :)

    Maybe I can read something out of that logfile too .... too sad that now I have to do some work on my PC and I can't test it until tomorrow :(
     
  10. gH0StrId3R

    gH0StrId3R Registered Member

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    Re: Rolling Back Action ... setup ending prematurely - I hate it I hate it I hate it

    try installing the AV ... then u can know its the firewall thats causing the prob
     
  11. IcePanther

    IcePanther Registered Member

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    Re: Rolling Back Action ... setup ending prematurely - I hate it I hate it I hate it

    Hi,

    I myself had a problem with some particular version of the nVidia driver, which seemed to interfere with ESS installation on my old XP SP2 (home, 32 bits) laptop. When I upgraded it, (or downgraded, as long as I didn't use that particular version) it was OK. It probably isn't your problem, but at least, it occurred to me, so i had to say it might be it.
     
  12. RollingBack Action

    RollingBack Action Registered Member

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    Re: Rolling Back Action ... setup ending prematurely - I hate it I hate it I hate it

    the Virusscan RC setup did not cause this failure, only the ESS.

    I installed the ESS with logging option but its an absolutely huge text-file (more than 1 MB)

    I will try to update my nvidia drivers too...

    Anyway, the last lines in this log-file when the error occured it says:
    does anybody know why the logfile says "Property(C): ROOTDRIVE = D:\" when my OS is on Drive C: ?
     
  13. ASpace

    ASpace Guest

    Don't attempt to understand the log file , just send it to ESET . They know where to look at . In addition to that log file , you can also send them a file called setupapi.log in C:\Windows :thumb:

    In case EA can be installed , it may be a (firewall) driver installation failure
     
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