Rollback rx 10.2 Manual locking of snapshots

Discussion in 'backup, imaging & disk mgmt' started by DVD+R, Aug 31, 2014.

  1. DVD+R

    DVD+R Registered Member

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    Can anyone clarify if they have the same issue? If I manually click on a random snapshot and choose to lock it, It never changes from Unlocked to Locked?
     
  2. carfal

    carfal Registered Member

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    Just tried it on 2 or 3 snapshots randomly and mine did change from unlock to lock. I also tried to delete them just to make sure they were locked and Rollback correctly refused to delete them. My system is W7x64 and I'm using the latest build (837). Sorry i cant offer any solutions to fix this. You may have to submit a support ticket.
     
  3. garry35

    garry35 Registered Member

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    i also noticed a lock / unlock problem, but this was an old build 2699462673 of 10.2 and i am not in front of the computer so cant check also the version i am using now is a later build but cant check if its been fixed. Just looked and the build i am using is Build: 2699597837 from their official webpage all on Windows 7 x64

    Gazzer
     
    Last edited: Sep 6, 2014
  4. carfal

    carfal Registered Member

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    Just wanted to add that I noticed the "current" snapshot cannot be locked or unlocked once it is taken. If you want the "current" snapshot locked then you must select to Lock the snapshot upon its creation.
     
  5. DVD+R

    DVD+R Registered Member

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    worked around it by choosing lock all then unlocking each one I don't want locked :isay:
     
  6. sam_horizondatasys

    sam_horizondatasys Registered Member

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    DVD+R,

    Very strange. What build number are you using?

    And since it's been a few weeks now - are you still facing the same issue?

    Cheers!
     
  7. DVD+R

    DVD+R Registered Member

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    2699597837 and it does still occur
     
  8. sam_horizondatasys

    sam_horizondatasys Registered Member

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    Gotcha. Do you mind if I create a support ticket for you? I'd just need the email you used during purchase. You can send that info in a private message or email me at samuel(at)horizondatasys.com.

    Thanks!
     
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