Restore Image - NTLDR missing

Discussion in 'Acronis True Image Product Line' started by goose1977, Jul 29, 2008.

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  1. goose1977

    goose1977 Registered Member

    Jul 29, 2008
    Hello, I've created an Image from a Windows XP Pro. Instalaltion with "Acronis True Image ECHO Workstation" and want to restore the Image on another PC with same equipment. When the PC reboot I get the error message:

    NTLDR missing (German error message: NTLDR fehlt)

    Windows does not start.

    What is wrong? Did I've made a mistake?

    Kind regards
  2. GlobalForce

    GlobalForce Regular Poster

    Jun 30, 2004
    Garden State, USA
    Welcome Goose,

    While you wait use our forum search feature. Key word's ntldr missing, titles only, Acronis support forum.

  3. shieber

    shieber Registered Member

    Oct 27, 2004
    Go into BIOS and check the boot order, the removal and insertion of disks can sometimes cause the physical boot order to change and the BIOS is trying to hand off to the wrong disk.
  4. Pinga

    Pinga Registered Member

    Aug 31, 2006
    Copy/paste NTLDR from a different XP system and you may be able to boot normally.
  5. Xpilot

    Xpilot Registered Member

    May 14, 2005
    You will get that message if any of the necessary boot files are missing. The normal way to put this right when restoring to a new drive is to include the MBR in the restoration.
    However in this case you are restoring to a different albeit similar computer. The normal procedure would be to use Acronis Universal Restore. I believe you can get a trial version from Acronis technical support.

    What you could try in the meantime is to do another restore of just the MBR and instead of booting into Windows you could do a repair install which will pick up any different drivers that are required.
    This process would be simplified if you have a slipstreamed Version of you Windows insataller CD.

  6. MrMorse

    MrMorse Registered Member

    Jun 12, 2008
    I think the NT-Loader is present on the target device.
    Why should NTLDR are missing after restore an image?

    The difference between the two (similar) systems will be a different allocation of the devices (e.g. the HDD with the restored image on PC2 has different state of MASTER/SLAVE as on PC1. If SATA then different plugged channels is the problem).

    The boot.ini includes a definition of 'device'- and 'partition'-number.
    They must be the same in the source- and target PC.

    Here an example of boot.ini:
    [boot loader]
    [operating systems]
    multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect /sos /noguiboot
  7. shieber

    shieber Registered Member

    Oct 27, 2004
    Youre' right and I'm betting that ntldr is where it is supposed to be but the PC is looking in the wrong place for it.
  8. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello goose1977,

    Thank you for choosing Acronis Remote Workstation Disk Backup Software.

    We are sorry for delayed response.

    Could you please collect some information to let us investigate the problem thoroughly?

    Please create Acronis Report from the target computer in the way described below:

    - Download and run Acronis Report Utility;
    - Select the "Create Bootable Floppy" option;
    - Insert a blank floppy disk in the A: drive and proceed with creation of the bootable floppy;
    - Boot the computer from this diskette and wait for report creation process to finish;
    - Collect the report file from the floppy.

    Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will do our best to investigate the problem and try to provide you with a solution.

    Thank you.
    Marat Setdikov
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