(Resolved) Def Updates Using Trial Version

Hey, I am trying out NOD32, the trail version does allow for definition updates? I am curious becaue I keep getting these messages in the log for the Control Center for updates:

<12/25/02 22:25:44> Control Center: NOD32 Control Center executed as NT service
<12/25/02 22:25:44> Control Center: Update attempt failed (Server connection could not be established.)
<12/25/02 22:25:44> Control Center: Function: gethostbyname, parameters: , return value: 11001
<12/25/02 22:25:50> Control Center: Search for new version triggered automatically
<12/25/02 22:25:50> Control Center: Update attempt failed (Server connection could not be established.)
<12/25/02 22:25:50> Control Center: Function: gethostbyname, parameters: , return value: 11001

The server listed in the Control Center is www.nod32.com

Thanks

 

Reef Updates Using Trial Version

Do you have a firewall running? If so, check your logs to see if the NOD update attempt is being blocked.

Phil

 

Reef Updates Using Trial Version

Phil's right. Probably you are unable to connect to the update
server because a firewall has blocked NOD32 Control center to
access it.

Another reason of encoutering this error may be that the server
is temporary offline. In this case please perform update from
the following server: http:\\www.esetsoftware.com\upd_info
(please use it only in severe cases and as the last option)

 

Reef Updates Using Trial Version

Well, I am not a guru, but checked that first and no, allow of the traffic for NOD32 was allowed. Now that I am trying the Beta for verion 2.0 the problem has disappeared. The explanation of the server having not been available when I was checking sounds reasonable.