[Resolved] AVG False-Positive Detection on sbautoupdate.exe

Discussion in 'SpywareBlaster & Other Forum' started by javacool, Jun 13, 2008.

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  1. javacool

    javacool BrightFort Moderator

    Joined:
    Feb 10, 2002
    Posts:
    4,017
    Hi,

    EDIT: Now Resolved in the Latest AVG Virus Database Update. Please see below.

    AVG is currently falsely detecting "sbautoupdate.exe", a legitimate component of SpywareBlaster 4.1, as a virus. This is a false positive detection.

    While we've been working on contacting AVG to get them to fix it, it would be incredibly helpful if anyone who has an AVG license could open a support ticket with AVG (reporting the false-positive) to help expedite the process.

    The legitimate sbautoupdate.exe file is digitally signed by "Javacool Software LLC", and has the following checksums:

    MD5: 5D0E5821EB35CDA9C320C1BDF1A4B695
    SHA1: 62B09B3503C05A3CC853BB8BDFCC8292FD200E53

    Best regards and thanks,

    -Javacool
     
    Last edited: Jun 13, 2008
  2. javacool

    javacool BrightFort Moderator

    Joined:
    Feb 10, 2002
    Posts:
    4,017
    Re: AVG False-Positive Detection on sbautoupdate.exe

    Hi,

    AVG has informed us that they are pushing out a fix for this false-positive detection in a new virus database update.

    Please keep checking for new updates in AVG - hopefully it will be available to everyone soon.

    Best regards,

    -Javacool
     
  3. javacool

    javacool BrightFort Moderator

    Joined:
    Feb 10, 2002
    Posts:
    4,017
    Re: AVG False-Positive Detection on sbautoupdate.exe

    Hi,

    AVG has just released the 270.3.0/1502 virus update.

    As of this update, the false detection issue with "sbautoupdate.exe" is resolved.


    If you continue to see "sbautoupdate.exe" detected as a virus by AVG, please update your AVG anti-virus database.


    If AVG has already mistakenly detected and removed sbautoupdate.exe, you can resolve the problem by updating AVG and then:

    1.) Reinstalling SpywareBlaster 4.1

    OR

    2.) Restoring the deleted file from the AVG Vault:

    Best regards,

    -Javacool
     
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