Resize of C_Drive (Primary), now can't boot XP

Discussion in 'Acronis Disk Director Suite' started by rkalinofski, Dec 5, 2005.

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  1. rkalinofski

    rkalinofski Registered Member

    Joined:
    Dec 5, 2005
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    I attempted to increase the size of my c drive this morning. I wanted to utilize the free space I had in front of the existing c drive. I loaded up Disk Director Suite 10 that I purchased last week and selected the resize option.

    The program told me to reboot and upon rebooting I get a "cant find hal.dll" error. Upon using the XP CD to boot into the recovery console I see that my C:\Windows\system folder is almost empty.

    How can I resolve this error? By the way, I have completed similar operations with Partition Magic 8 numerous time and never lost critical OS files like this before.

    Thanks
    RK
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello rkalinofski,

    Thank you for choosing Acronis Partition and Disk Managing Software.

    Please create Acronis Report in the way described below:

    - Download and run Acronis Report Utility;
    - Select the "Create Bootable Floppy" option;
    - Insert a blank floppy disk in the A: drive and proceed with creation of the bootable floppy;
    - Boot the computer from this diskette and wait for report creation process to finish;
    - Collect the report file from the floppy.

    Please submit a request for technical support. Attach all the collected file to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Kirill Omelchenko
     
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