Rescue Disk, Latest Build and Registration

Discussion in 'Acronis True Image Product Line' started by tigrphan, May 18, 2005.

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  1. tigrphan

    tigrphan Registered Member

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    I have e-mailed a request to support, but have not yet received a reply. I am using True Image 8.0, build 768. When installing the software, I went through the registration process, I thought. I have created an account and can log in. However:

    I don't show any products registered. When I try to register the product, I get the message that the serial number is already registered!?!

    I can't download the newest build until I register my product (see above).

    I can't burn a rescue CD, even after booting in safe mode. I see in other posts that perhaps the latest build will solve that issue, (see the other two statements above).

    I seem to be in a catch-22 situation. Any suggestions?? o_O
     
  2. TonioRoffo

    TonioRoffo Registered Member

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    I'd give Acronis a call.

    There are numerous keygens out there for acronis products - I'm not sure that the chances are big that you have an exact same number than some keygen did, but maybe Acronis sh*tlists certain ranges which they know are pirated.

    Your new, perfectly legal number might be disabled by this.

    The same thing happened to certain MS Oem Win XP's in the past. I'm sure with proof of purchase Acronis will give you a new number?
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello tigrphan,

    Thank you for choosing Acronis Disk Backup Software.

    Could you please tell me your Acronis request # which was sent to you in autoreply to your letter? I will take care of the situation.

    Thank you.
    --
    Irina Shirokova
     
  4. tigrphan

    tigrphan Registered Member

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    Acronis #237983, Dated 5/19/05 - Another Serial Number issued

    Acronis #264662, Dated 5/18/05 - Reply to second request.

    Acronis #237983, Dated 5/15/05 - Reply to first request, asking for software purchase information.

    I will try to register the software using the replacement serial number issued in Acronis request #237983, dated 5/19/05. I will contact you if this registration is not successful.

    Thank you for the reply.
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello tigrphan,

    Marina send the letter to you today. If you will not get it, please contact me.

    Thank you.
    --
    Irina Shirokova
     
  6. finleyweb

    finleyweb Guest

    Rescue Disk

    Looking for a Rescue disk! I can't seem to find one and I need to use it to re image my server.

    I am running Acronis True Image 8.0 Server for Linux Trial version but cant seem to figure out where to get a rescue disk so I can backup my server

    Please email me back at webmaster@finleyinternational.com if you have a solution
     
  7. MiniMax

    MiniMax Registered Member

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    Re: Rescue Disk

    If you send me $720, I am sure I can work something out. Do you prefer delivery by UPS or FedEx?
     
  8. tigrphan

    tigrphan Registered Member

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    O.K. I have apparently succeeded in burning a rescue disc. I am now prepared to install my cloned 40 gig disc in my Dell Inspiron 4000, running Windows 2000 Pro, 512 Meg ram. I was also successful in registering the software and upgrading to build 826. I have one last question on this issue:

    The new 40 gig drive was cloned from my existing 10 gig drive using TI 8.0, build 768. The rescue disc was burned using the upgraded build 826. Will that make any difference? Do I now need to repeat the cloning of the new drive with build 826 before installation?
     
  9. MiniMax

    MiniMax Registered Member

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    No - if the cloning was succesful with #768, then it was succesful.
     
  10. tigrphan

    tigrphan Registered Member

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    MiniMax, as usual you are the first to respond. Thanks for your help. After many trials and tribulations I got the Rescue Disk burned. Somewhere I missed that I needed to use and Unformatted disk. I was trying to burn to a blank formatted disk. Once I tried an unformatted CD-RW, the burn went without a hitch.

    I'll try to install the cloned drive this week and hope to be up and running with my bigger drive soon.

    Again, thanks for the excellent advice in this forum.

    D Dunn
     
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