Report on the Incident of Intrusion into Hong Kong Broadband Network’s Customer Database

guest · Feb 21, 2019

Privacy Commissioner Publishes Investigation Report on the Incident of Intrusion into Hong Kong Broadband Network’s Customer Database
February 21, 2019
https://www.pcpd.org.hk/english/news_events/media_statements/press_20190221.html

The investigation report was published after having considered that it is in the public interest to do so.
Major investigation findings
The report stated that at the time of the incident, HKBN stored customers’ data in three databases. The database in question was inactive, containing personal data of customers and service applicants as of 2012. The types of personal data included name, email address, correspondence address, phone number, Hong Kong Identity Card number and credit card information. About 380,000 individuals were affected. The investigation found that: [...]
Click to expand...

Investigation Report: "Hong Kong Broadband Network Limited - Intrusion into a Customer Database" (PDF - 400 KB):
https://www.pcpd.org.hk/english/enforcement/commissioners_findings/investigation_reports/files/PCPD_Investigation_Report_R19-5759_Eng.pdf

guest · Feb 21, 2019

Information about the incident last year:
Personal data of some 380,000 Hong Kong broadband customers hacked, service provider says
July 20, 2018
https://www.scmp.com/news/hong-kong...ata-some-380000-hong-kong-broadband-customers

The personal data of some 380,000 Hong Kong Broadband Network customers, including details for more than 40,000 credit cards, were compromised in a cyberattack against the telecommunications company’s database.

The information kept by the city’s second largest fixed-line residential broadband service provider included names, identity card numbers, credit card details, telephone numbers, email addresses and correspondence addresses, all as of 2012. Hong Kong Broadband Network also offers domestic IDD services and mobile phone packages.

The company on Wednesday said it discovered on Monday that an inactive customer database had been accessed without authorisation. A spokesman said the information belonged to both former and existing customers.
Click to expand...

Log in or Sign up

Report on the Incident of Intrusion into Hong Kong Broadband Network’s Customer Database

guest Guest

guest Guest

Log in or Sign up

Report on the Incident of Intrusion into Hong Kong Broadband Network’s Customer Database

guest Guest

guest Guest

Useful Searches