Report: 700.000 Choice Hotels customer records leaked

guest · Aug 13, 2019

Report: 700.000 Choice Hotels customer records leaked
August 13, 2019
https://www.comparitech.com/blog/vpn-privacy/choice-hotels-data-leak/

Hackers claim to have stolen 700,000 guest records belonging to Choice Hotels, one of the largest hotel chains in the world. Comparitech collaborated with security researcher Bob Diachenko to uncover the unsecured database, which was left exposed and accessible to anyone with an internet connection.

Diachenko immediately notified the company of the exposed MongoDB instance, but it appears malicious actors got to it first.
The database held 5.6 million records. However, Choice Hotels told Comparitech in an email that the majority of records were “test data, not associated with real people.” About 700,000 of the records included details of actual guests including names, email addresses, and phone numbers.

The MongoDB instance contained a table of 2.4 million records labelled “privacy log”, which Choice Hotels says contained the bulk of the 700,000 real customer records.
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guest · Aug 22, 2019

Choice Hotels Contacts 700,000 Customers About Data Breach Caused by Vendor
August 22, 2019
https://www.natlawreview.com/articl...000-customers-about-data-breach-caused-vendor

In another example of a data breach allegedly caused by a vendor, Choice Hotels is contacting approximately 700,000 of its customers regarding a data breach caused by a third-party vendor that “copied the impacted data from our environment without authorization” to its server.

According to Choice Hotels, although much of the information was “fake” (we are interpreting that to mean that it was test data as opposed to production data), some of the information did include the real information of guests, including names, addresses, telephone numbers and email addresses.
In light of the compromising situation regarding its data, Choice Hotels is recommending to its affected customers that they be aware of phishing emails, texts and mailings , which is something customers should be doing anyway.
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