Renewing/Upgrading to Multiuser License

Discussion in 'ESET NOD32 Antivirus' started by sflorack, Jan 25, 2008.

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  1. sflorack

    sflorack Registered Member

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    I have a current single user license for NOD32 set to expire in August 2008.

    If I renew for another year now to the three user license, is it safe to assume that I'll have a 3-user license until August 2009?

    Thanks in advance!
     
  2. piranha

    piranha Registered Member

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    no

    in my experience, licence time runs from the day you receive password and user name. Install one of them one months later, you lost a month..... Do you realy believe Eset will give you free months (february to august 2008 and after to august 2009 !!) for 2 licences ?!!!
     
    Last edited: Jan 25, 2008
  3. sflorack

    sflorack Registered Member

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    You edited your response after I read it, so now I will reply. ;)

    No, I certainly don't expect a company to honor my years of business with "something for nothing". There are a few points that can be made here, however:

    • If I could receive a prorated portion of the remaining time on my single license and have it credited so that I can apply it to a multiuser license, I'd be happy. If this is impossible due to the shortcomings of ESET's billing system, I'm afraid I cannot be compassionate.

      Just as you comment ESET shouldn't be giving me something for nothing, I also don't feel compelled to provide ESET with more money for an overlapping license.

    • I am willing to bet that a good percentage of people who have more than one computer with NOD installed do NOT own a multiuser license. I'm trying to do the right thing here by purchasing an upgrade, but will not be forced into (see item #1) overlapping licenses.

    There HAS to be middle ground here somewhere.
     
  4. PaulB2005

    PaulB2005 Registered Member

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    I'm wondering this too. I have 2 PCs and want to get a license for the second one when this one runs out.

    Also i have a client with 5 PCs (3 on one license and 1 on another and 1 on another) and they wish to amalgamate all the licenses into one license.
     
  5. sflorack

    sflorack Registered Member

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    I am in contact with ESET support regarding this issue, and will post back when I find out the results. So far, it looks like they'll only offer a discount to upgrade to ESS (not just by purchasing more licenses of NOD).
     
  6. sflorack

    sflorack Registered Member

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    In discussion with two ESET resellers, and both state that upgrading to a 3 user license would keep my current expiration and add how ever many years I purchase.

    ESET corporate only offers an upgrade to ESS.

    Once I settle on a reseller, I'll post back here if I encounter any problems.
     
  7. sflorack

    sflorack Registered Member

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    FOLLOWUP: I was able to successfully upgrade my one user license to a three user license without losing any time on my subscription.
     
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