In the past I've purchased NOD32AV discs on sale from Newegg and all I needed to renew was to use the magic number that was assigned to that disc. I didn't need the disc to renew. Now, trying to renew without a disc and directly with Eset isn't working. It seems I have a choice of installing a trial version or registering at the eSet store and having a disc shipped. I have an Eset log in number and an assigned password pertaining to my about to expire NOD32AV v.3. Why is it so difficult to renew? What am I doing wrong?