Hello ESET, I am having at the moment problems with renewing of my licence at the Dutch reseller Spicylemon ( hxxp://www.spicylemon.nl , replace hxxp with the obvious right one). My licence of NOD32 is expiring in a few days, so I need a new one. But when I fill in my current username and password in the form at the Spicylemon site, that site tells me that I cannot renew with those username and password; see screenshot which is of course in Dutch. That looks to me very strange..... I have made sure that I did copy and paste the right ones. So, I need your help, ESET ! Thanks in advance !