Renewal question

Discussion in 'ESET NOD32 Antivirus' started by DavidCo, Sep 3, 2008.

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  1. DavidCo

    DavidCo Registered Member

    Joined:
    Jul 9, 2005
    Posts:
    503
    Location:
    UK
    My 3 years ends on the 18th Sept (2 license)
    My last point of contact was Alan of Aspect Systems (I think), is it still the same.
    My email address has changed over the years so I havn't had a reminder.

    Cheers

    ps. I moan now and again, but I also read other AV forums;)
    Might need to increase to 3 licenses (bargaining time):shifty:
     
  2. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,032
    Location:
    California
    Hello,

    Generally speaking, most customer records can be located if you provide the reseller with enough information about the old license so as to be positively identified.

    Regards,

    Aryeh Goretsky
     
  3. alant56

    alant56 Registered Member

    Joined:
    May 9, 2003
    Posts:
    19
    Location:
    Bournemouth UK
    Hi David

    If you send your Name, Username (license number) eg AV-1234567 and your email address to sales@eset.co.uk we will be able to identify your license and send you a dedicated link where you can renew and add the additional user at the same time for a discounted rate :)

    Regards

    Alan
     
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