Renewal problem?

Discussion in 'ESET NOD32 Antivirus' started by chrisb, Jun 13, 2008.

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  1. chrisb

    chrisb Registered Member

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    Feb 1, 2006
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    I renewed my Nod32 last night and bought the 2 year, 3 user pack (need to add 2 family members' PCs to the mix). When I got my activation email, it said for 1 PC?

    My cc got hit for $89.99, but only licensing for 1.

    Sent a CS query, but haven't heard anything yet.

    Any advice? An 800 # to call?

    Thanks,

    Chris
     
  2. ASpace

    ASpace Guest

    Hi!

    This is mistake . In all cases you should contact ESET or the reseller you ordered from so that it can be fixed and the license be extended to 3 computers.

    You can wait some more time or call them - as you like it . :)
     
  3. chrisb

    chrisb Registered Member

    Joined:
    Feb 1, 2006
    Posts:
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    I know it's a mistake, just threw me for a loop.

    Fixed. Called ESET Customer Care and they took care of it and sent me an email confirming that I do have a 3 license pack. Very nice person.
     
  4. ASpace

    ASpace Guest

    Thanks for letting us know :)

    Enjoy your ESET NOD32 :thumb:
     
  5. chrisb

    chrisb Registered Member

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    Feb 1, 2006
    Posts:
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    I have for the last 2 years and will continue to for the next 2. :D
     
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