Renewal problem?

I renewed my Nod32 last night and bought the 2 year, 3 user pack (need to add 2 family members' PCs to the mix). When I got my activation email, it said for 1 PC?

My cc got hit for $89.99, but only licensing for 1.

Sent a CS query, but haven't heard anything yet.

Any advice? An 800 # to call?

Thanks,

Chris

 

Hi!

This is mistake . In all cases you should contact ESET or the reseller you ordered from so that it can be fixed and the license be extended to 3 computers.

You can wait some more time or call them - as you like it .

 

I know it's a mistake, just threw me for a loop.

Fixed. Called ESET Customer Care and they took care of it and sent me an email confirming that I do have a 3 license pack. Very nice person.

 

Thanks for letting us know

Enjoy your ESET NOD32

 

I have for the last 2 years and will continue to for the next 2.