Renewal issues

Discussion in 'ESET NOD32 Antivirus' started by rootz0r, Oct 29, 2008.

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  1. rootz0r

    rootz0r Registered Member

    Joined:
    Oct 29, 2008
    Posts:
    2
    Hello,
    I was wondering if there was any issues on renewals lately. I purchased a 2 year renewal and got a confirmation on my purchase but did not get a new username and password. I tried to lost username and password on http://www.eset.com/support/lost_license.php and still have not received any emails. I have check my spam folder also to make sure it wasnt accidentally filtered there. Is anyone else having this issue?
     
  2. ronjor

    ronjor Global Moderator

    Joined:
    Jul 21, 2003
    Posts:
    66,939
    Location:
    Texas
    Hello rootz0r,

    If you are using NOD32 Version 3 of the antivirus program, your password information for using the program will remain the same.

    Your license info should show up in the gui in a few days.
     
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,415
    Did you purchase through www.eset.com? If so, and you received a confirmation email with the order number (commencing with SO- I reckon), please PM it to me or better my US colleague Aryeh (Agoretsky) along with your registration email.
     
  4. rootz0r

    rootz0r Registered Member

    Joined:
    Oct 29, 2008
    Posts:
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    The issue has been resolved. Apparently I did not look hard enough in my spam folder and found the information I needed. Thanks for your replies :) and sorry for wasting your time :p
     
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