When tried to remote deploy ATI Agent [windows environment] it fails with below error E00010000: Remote installation to "10.0.0.71" failed. Logon failure: unknown user name or bad password (0xFFF0) code = 8007052E) Tag = 0xBD28FDBD64EDB8AF Press Retry to try again, or press Ignore to skip current computer, or press Ignore All to skip all failed computers, or press Other user for new user name and password, or press Cancel to cancel group remote installation. Tried all combination of user names and permissions --> computername\username [administrator, backup opertor etc..] Disabled firewall and no antivirus are antispyware, fresh installed pc's no extra software Tried reinstallting the entire suite still same error. Its a basic peer to peer NW one xp sp2 pc as server ATIEcho enterprises and the other laptop XPSP2 as client. I was able to install the agent locally then the communication was fine. But in case of SMB environmment [proposed installtion]its trouble. version is up-to-date Build 8076 Thanks in advance for the help.