Not sure where exactly to post this. Anyway, on Thursday and Friday, I told my stepbrother to send me an invitation for Remote Assistance so I could try and improve his computer. It worked fine on Thursday. The next day he restarted his laptop and the connection re-restablished. Today though I tried to help again and it said I couldn't connect. He created a new invitation file and it still wouldn't work. Remote Assistance is allowed through my firewall, his was off, we both have Internet connections. I just can't think of why it's suddenly not working. Any ideas? I have Win 7 Pro, he has XP Home.