I have been running the trialware of NOD for the past few weeks but recently bought the version off of ecost (see another post). Received the software today and insert says I have to go to www.nod32.com/register and input the serial number where I will receive via email a user name and password. Says not to install the software until receiving such info. NOD32 site is very slow tonight (don't know if normal occurance or not) but eventually am able to get in and enter serial number along with email address and was told I would receive user name and password within an hour. This was three hours ago and I have not received such info yet. Does Verizon (DSL) consider NOD to be spam? I'm really having a hard time accessing the Eset main web site tonight trying to find more info as I get a firefox timeout error again and again when attempting to access their home page. This does not give me a warm and fuzzy feeling about the product and the servers responsible for their web site activities. Any advice on how I can get a user name and password so I can load the product?