What is the refund policy for NOD32 if one should purchase it and then find that it is missing infections that another product fines? A friend is using the trial version of NOD32 and it had not found 6 viruses and some spyware which another malware product caught on the first scan. Wondering if the friend used the commerical version would it of found these infections? As well if the scanning on a weekly basis was not setup per BlackSpear's sticky would it allowed the infected files to be missed. I have said it before and I will say it again. ESET needs to put a reference to this forum on their web site www.nod32.com. It is a secret that the company appears not to want to mention for some reason on the web site. As well please please redo the frontend for the application. It requires too much configuration for the newbie computer user and is a reason why I can won't recommend the product to newbies.