Andy, When you have time, would you mind downloading this 316KB pdf file which I have created to simulate your backup and restore. Would you mind reviewing this file and see if it shows any procedures where you are doing something different. We all want to be sure we are speaking the same understandings. Each screen is numbered for easy reference. For example, from all our discussions, I am understanding that all your TI backups were of the full image type (not files & folders) and were of the full disk type which always included both system and recovery partitions. Likewise, each of your restores has been of the full disk type where the entire disk is being restored. Perhaps your review will shed some light. I sense your frustration and I know all of us wish we could help you more. http://18.104.22.168/gh-misc/ti-typical-restore.pdf If everything fails and TrueImage will not work, we know we can restore system using the HP restore procedure. Either you can restore from your hard drive recovery (if accessible); or you can restore a broken system using the 7 CD's either already supplied or available from HP for about $35 which includes shipping. Hopefully you already have these CD's in your possession. With Christmas approaching, not sure how attentive I will be to your posting but hopefully others will respond. Merry Christmas.