Recovery Disc Blues

Discussion in 'Acronis True Image Product Line' started by bobat, Jul 1, 2004.

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  1. bobat

    bobat Registered Member

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    *sigh*

    Burned Recovery CD, but it won't complete loading into the program.

    Burned "Safe" CD, which works, but my USB mouse doesn't.

    All I want to do is get a working CD burned so I can stick it in my bookcase and forget about it (until I \knock on wood\ need it.)

    I haven't heard from tech support. I was directed to this forum in search of a mysterious *.iso that's supposed to work, but I can't find it.

    True Image 7.0, build 613, downloaded, so I don't have the CD.

    Can anyone help? Please? I've spent far too much time on this already!

    :(
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello --

    Please see the private message I've sent to you - it contains the link to that "mysterious" .iso.

    Thank you.

    --
    Best regards,
    Anton Gromov

    Acronis, Inc.
    395 Oyster Point Blvd. Suite 213
    South San Francisco
    CA 94080 USA
    http://www.acronis.com/

    Acronis... Compute with confidence
     
  3. bobat

    bobat Registered Member

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    Anton -

    Thank you!

    It works!

    Well, I saw a couple of USB error messages scroll by as the program loaded, but I can use my USB mouse, and all is well. :D

    Should I assume that this is the "safe" version, which doesn't support external USB devices? Just curious, as my backups are to a separate internal IDE HDD.

    Nice to see a company rep here on a public forum! :eek:

    Thanks again!
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello --

    Well, safe version has some limitations (else it would be a full one :) )

    The .iso I've sent you is a full one, just it has some special parameters built in.

    Thank you.

    --
    Best regards,
    Anton Gromov

    Acronis, Inc.
    395 Oyster Point Blvd. Suite 213
    South San Francisco
    CA 94080 USA
    http://www.acronis.com/

    Acronis... Compute with confidence
     
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