Recovery CD can't find NIC

Discussion in 'Acronis True Image Product Line' started by sandersja, Jul 13, 2005.

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  1. sandersja

    sandersja Registered Member

    Joined:
    Mar 4, 2005
    Posts:
    8
    Hello,

    I am running True Image Corporate Workstation 8.0 build 1158. When I boot off the recovery CD into "full" mode, my network card is not detected. If I select "restore image", I can only select local drives and "storage servers" to restore from. If I select "options", the "network cards" list is empty.

    I am using an Intel Pro 1000/PM (motherboard integrated) NIC.

    Other possibly useful info:

    - NIC works great in XP SP2
    - Network has DHCP server up and running, setting scope DNS servers, router IP and domain name

    Please advise.

    James
     
  2. WSFuser

    WSFuser Registered Member

    Joined:
    Oct 7, 2004
    Posts:
    10,632
    i think this faq may help u, if not just contact acronis support at support@acronis.com

     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello James,

    Thank you for choosing Acronis Disk Backup Software.

    If the WSFuser's advise doesn't help, please try the "acpi=off noapic" workaround and if it doesn't help please create sysinfo.txt file (please see Acronis post for the detailed instructions) and send to support@acronis.com along with the link to this thread. This will allow us to investigate the problem thoroughly.

    Thank you.
    --
    Irina Shirokova
     
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