I have a laptop that I have been doing a complete hard drive backup using True Image 9.0. I have never had to do a recovery with this program on any computer but recently the computer developed a few odd programs such as when I shut down it locks up and I have to remove the battery for a boot up. There are other driver issues, etc. and I don't know what got damaged, whether it's a driver, etc. but to make a long story short I decided to do a complete restore from my backup. Well I haven't tried to do a restore after booting up but figured it's best to use my boot CD. Well I get into it and select the complete or full option that it suggests for all drivers, etc. but then after it goes to the black screen saying acronis after the blue screen is gone it locks up and does nothing else. I have as well tried the 2nd option, partial or whatever, the safe mode, and it does boot up into the recover screen but at that time it only allows me to view the C drive (the hard drive). It won't even view the cd drive but I assume it's that maybe not all the drivers, etc. are loaded so that I can use the cd drive. Is it necessary to use a boot disk that is created on the computer that you are recovering? This cd was made on another computer but since I'm still able to get into the computer I did make a new boot cd on that specific computer but it still won't work right. Any idea what I'm doing wrong?