Customer Support directed met to the user manual, I am sure most of you can, however, I was not able to get detail (as a non-tech person) information I need from the manual. I am hoping someone in this forum is kind enough and will take the time to help me. I am using ATI Home 11. I am running Win XP. Due to a problem (virus?) windows does not recognize partition “C” on main HDD anymore and looks at it as an unallocated space and want to go into recovery mode using factory installed partition on the hard drive to revert back to the original factory installed state. I have an Acronis Secure Zone backed up on a secondary drive (in the computer) What is the best way for me (with limited computer knowledge) to restore partition “C” using one of the backups from Acronis Secure Zone? 1) Restore windows – using factory recovery procedure, install True Image 11, try to restore from the secure zone? 2) Boot up from Acronis Recovery CD and restore partition “C” from one of the secure zone backups. Option 2 seems to be best approach; however, I have never done that. I will be much obliged if someone can help with set by step directions on how I can restore my PC using Acronis recovery CD. Thank you so much in advance for your help.