Real-time file system protection module

Discussion in 'ESET Smart Security' started by TONPumper, Oct 18, 2012.

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  1. TONPumper

    TONPumper Registered Member

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    I'm using version 5.2.9.1, which is the latest version.
     
    TONPumper, Oct 21, 2012
    #26
  2. hamlet

    hamlet Registered Member

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    May 10, 2005
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    Do we know if someone is looking into this issue? Or, should we submit a support ticket?

    Thanks.
     
    hamlet, Oct 24, 2012
    #27
  3. siljaline

    siljaline Registered Member

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    The issue is being investigated, another support ticket would give ESET more data in order to expedite fixing or clarifying the problem.
     
    siljaline, Oct 24, 2012
    #28
  4. Janus

    Janus Registered Member

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    Location:
    Europe - Denmark .
    Hello siljaline

    Just to give some feedback to your post. Have send a support ticket to customer care, giving the information needed, that hopefully will contribute to solve this small mystery.

    Have a nice day Siljaline, regards Janus :)
     
    Janus, Oct 25, 2012
    #29
  5. Marcos

    Marcos Eset Staff Account

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    Looking at old 4.2 installers, the information about the real-time protection module didn't show up with them either. We'll see if some additional files can be embeddedd into installers in order for this information to appear in the About window.
     
    Marcos, Oct 25, 2012
    #30
  6. TONPumper

    TONPumper Registered Member

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    So is this an error with my computer or ESS?
     
    TONPumper, Oct 25, 2012
    #31
  7. Marcos

    Marcos Eset Staff Account

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    Neither one, this module has never appeared in the About window before (including v4). We'll see what we can do about it in future versions.
     
    Marcos, Oct 25, 2012
    #32
  8. TONPumper

    TONPumper Registered Member

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    So what about this?
     
    TONPumper, Oct 25, 2012
    #33
  9. siljaline

    siljaline Registered Member

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    I bow out of this thread and leave you in the most capable hands of ESET.
     
    siljaline, Oct 25, 2012
    #34
  10. King Grub

    King Grub Registered Member

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    I have it in my About window (4.2.71.2). Always have. Windows 7 64-bit.
     
    Last edited: Oct 26, 2012
    King Grub, Oct 26, 2012
    #35
  11. encus

    encus Registered Member

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    Hello.

    I've just checked it. Real-time file system protection module (v1006(20110921)) is in my ESS About section with the latest signature update today.
    BTW, I'm running ESS v4.2.64.12 on Windows 7 32 bit.

    Thank you.
     
    encus, Oct 26, 2012
    #36
  12. TONPumper

    TONPumper Registered Member

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    I reinstalled Windows and am still having the same issue. :doubt:
     
    TONPumper, Oct 29, 2012
    #37
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