re register on reinstall?

Discussion in 'ESET Smart Security' started by santo101, Mar 9, 2011.

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  1. santo101

    santo101 Registered Member

    Joined:
    Mar 9, 2011
    Posts:
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    I had installed Eset Smart security 4 a few months back. I had received the product in a sealed box.I used the serial number that came with the product to register it online.Upon registration, i received Username and Password from Eset.
    Now, i had to format my PC.
    After re-installing, i set up Eset Smart security 4.But, it is not accepting the Username and Password i received when i had registered my product.
    Do I have to register it again?
    Product is Valid till Nov 2011
     
  2. dwomack

    dwomack Eset Staff Account

    Joined:
    Mar 2, 2011
    Posts:
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    If your license is valid until Nov 2011, you should not have to re-activate or register your license. Please PM me with the email address you used to originally register your license and I will look into it and get back to you.

    In the meantime, check out the following KB Article:

    My username or password is not working
     
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