Thanks Georgi. The next update in the chute actually fixes the password issues. We've expanded its use and make sure it's a top most window so it doesn't get stuck behind other windows. For the admin issue, is your system language Bulgarian? If it is, it may be a localization issue where the name check for 'Admin' doesn't work properly because it's returning the Bulgarian word for 'Admin.' Just to check if RO is identifying the session properly, can you go to the Heilig Defense folder in C:\ProgramData and open the agent log file named 'roagent(<session id>).log.' It will say whether it thinks the user session is an admin. If it's TRUE, then there's a bug with the checks otherwise it's a problem with the session identification. Not entirely sure about the crash. Can you check your Application event logs in Event Viewer (Windows Logs -> Application) and find the log entry for that crash. There should actually be two entries. One will be from .NET Framework and the other will be labeled Application Error. They may provide some clues as to what happened. And thanks for highlighting the video. I saw their channel earlier but didn't know they tested RO.