Raid Promise MBFastTrack133 Compatibility

Discussion in 'Acronis True Image Product Line' started by Pacal, Nov 13, 2005.

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  1. Pacal

    Pacal Guest

    I have an older system with the following specs:

    Asus A7V333 w/Onboard Promise MBFasttrack133 Raid Controller
    1GB DDR400 Memory
    Two 80GB Drives, Striped, 2 Partitions

    While Acronis TrueImage v9 recognizes my raid array in WinXP, it can't make sense of it while in the rescue environment. It either recognizes two independent drives or a single unified drive with an erroneous capacity rating. I have a couple questions...

    A) Is support for the promise fasttrack133 raid controller lacking in this version of trueimage v9.0?
    B) Can I modify the rescue media somehow to use drivers the MBFasttrack133 drivers?
    C) I have 2 partitions, one for all my system files and programs; the other for storage. If I store my backup images on the second partition in the striped raid array, Acronis won't destroy both partitions trying to restore the primary, will it?

    Thanks so much,
  2. rdgrimes

    rdgrimes Registered Member

    Aug 11, 2005
    Try booting TI in it's "safe mode".
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello Pacal,

    Thank you for choosing Acronis Disk Backup Software.

    Please note that Acronis True Image 9.0 does support your controller.

    First of all please make sure that Acronis Bootable CD is created with the latest build (2302) of Acronis True Image 9.0. In order to get access to updates you should register account on our site (or just log in if you have already created it) and then register your copy of the product.

    If the problem persists with the latest build please try the "acpi=off noapic" workaround and if it doesn't help please create the sysinfo.txt file (please see Acronis Help Post for the instructions) and send it to Acronis Support along with the link to this thread. We will investigate the problem and help you with the solution.

    Thank you.
    Irina Shirokova
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